This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I have saved Thunderbird data using Easy Transfer, as explained in Moving Thunderbird Data to a New Computer segment

  • 2 iimpendulo
  • 3 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu peanut99

peanut99
peanut99
more options

But now I am unclear on what to do once the data has been transferred to the new computer, the new computer does not have Thunderbird installed, do I need to install it on the new computer, and do something? or is there something that I need to open in the data that was saved and transferred to the new computer, that will install it with the saved data that I transferred? Can you please explain what I need to do to in easy to understand terms as I am a novice with computers, or point me to where I can find a step by step explanation of what I need to do...thankyou

But now I am unclear on what to do once the data has been transferred to the new computer, the new computer does not have Thunderbird installed, do I need to install it on the new computer, and do something? or is there something that I need to open in the data that was saved and transferred to the new computer, that will install it with the saved data that I transferred? Can you please explain what I need to do to in easy to understand terms as I am a novice with computers, or point me to where I can find a step by step explanation of what I need to do...thankyou

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If you have followed the instructions and the Thunderbird folder containing Profiles folder files have been correctly transfered on new computer in this location - same place they were on the old computer 

C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\


Yes you need to have Thunderbird installed. Download from here: https://www.mozilla.org/en-US/thunderbird/all.html

run Thunderbird and it should pick up those folders and files.

Ilungisiwe ngu Toad-Hall

peanut99
peanut99 Umnini wombuzo
more options

Cheers thanks for your help