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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

cant create email account but can with windows live mail

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  • Impendulo yokugqibela ngu maccam

maccam
maccam
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I have an email account that thunderbird just wont create I have contacted my isp and have all the settings correct but everytime i get a message saying. Thunderbird failed to find the settings for your email account. but on my other email account with charter thunderbird set it up just fine. but when i used the settings to set up the email account in windows live mail it worked. My isp told me its a problem with thrunderbird. can someone help me please.

I have an email account that thunderbird just wont create I have contacted my isp and have all the settings correct but everytime i get a message saying. Thunderbird failed to find the settings for your email account. but on my other email account with charter thunderbird set it up just fine. but when i used the settings to set up the email account in windows live mail it worked. My isp told me its a problem with thrunderbird. can someone help me please.

Isisombulu esikhethiweyo

Not a problem with Thunderbird, a problem with your anti virus blocking Thunderbird from accessing the internet.

the configuration for charter is here https://autoconfig.thunderbird.net/v1.1/charter.net

If Thunderbird can not find it, it is because it can not connect.

Check the firewall component of the anri virus and make sure Thunderbird has full access to the internet.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Isisombululo esiKhethiweyo

Not a problem with Thunderbird, a problem with your anti virus blocking Thunderbird from accessing the internet.

the configuration for charter is here https://autoconfig.thunderbird.net/v1.1/charter.net

If Thunderbird can not find it, it is because it can not connect.

Check the firewall component of the anri virus and make sure Thunderbird has full access to the internet.

maccam
maccam Umnini wombuzo
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i disabled my anti virus. Thunderbird created the charter email account but not my other account (atcjet.net)