This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Can't update adobe flash player

  • 4 iimpendulo
  • 10 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu ew1

bajonely
bajonely
more options

Im trying to update flash player through firefox. It starts the update process and gets to 50% then asks me to close Firefox which i do or have already done yet it keeps telling me to close firefox. This is driving me mad. What am I doing wrong?

Im trying to update flash player through firefox. It starts the update process and gets to 50% then asks me to close Firefox which i do or have already done yet it keeps telling me to close firefox. This is driving me mad. What am I doing wrong?

Isisombulu esikhethiweyo

Hi, see if you can do it from Adobe Flash Player.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Funda le mpendulo kwimeko leyo 👍 2

All Replies (4)

philipp
philipp
  • Moderator
more options

hi bajonely, if you are having issues updating flash please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers)

Scribe
Scribe
more options

Isisombululo esiKhethiweyo

Hi, see if you can do it from Adobe Flash Player.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

ew1
ew1
more options

I am having the same problem today, tried doing Flash from CNET downloads that connects to the Adobe site.No luck. Will try the other method when I get home. What is the underlying issue? THX

ETA:please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers) THIS WORKED!!!!!!!!!!!!!!!!!!!

Ilungisiwe ngu ew1

ew1
ew1
more options

Hi, thanks for the Mozilla thank you note but this is the person who shared a solution to an earlier question with similar issues:philipp Helpful Reply

hi bajonely, if you are having issues updating flash please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers) Please thank him!