This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new tab page requires that you select open link in a new tap to open pages

  • 4 iimpendulo
  • 4 inale ngxaki
  • 11 views
  • Impendulo yokugqibela ngu cor-el

more options

Simply clicking on pages within the new New Tab page results in and pages never loading. Loading icon spins in the title area. new window option also works but standard clicking fails after 56.0 update.

Simply clicking on pages within the new New Tab page results in and pages never loading. Loading icon spins in the title area. new window option also works but standard clicking fails after 56.0 update.

Isisombulu esikhethiweyo

That is inconvenient. I think this problem might be caused by the MEGA extension (unless they have updated it recently to solve this problem). You can view, disable, and often remove extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. If you have MEGA, try disabling it -- along with anything else nonessential.

Sometimes a link will appear above a disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

Funda le mpendulo kwimeko leyo 👍 3

All Replies (4)

more options

Also noticed that simply typing in yahoo.com or any site results in same problem as above. Home pages open and function normally but any new pages spawned from a new tab never open. Have to open from a search engine.

more options

Isisombululo esiKhethiweyo

That is inconvenient. I think this problem might be caused by the MEGA extension (unless they have updated it recently to solve this problem). You can view, disable, and often remove extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. If you have MEGA, try disabling it -- along with anything else nonessential.

Sometimes a link will appear above a disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

more options

Fixed thanks for the help.

more options

Note that we have seen tab related issues as caused by a Mega extension,