This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Hi, I can send messages, but none can be received. Have tried updating my password as advised on the Thunderbird troubleshooting screen.

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Chris Simms

Chris Simms
Chris Simms
more options

Emails sent by my ISP to my account with Thunderbird are not showing up on the Thunderbird screen on my PC. I know there are messages there because I can see them on my ISP's dashboard. My ISP says it's not their problem. I can send messages no problem. My other email addresses set up on Thunderbird are all working fine, but trying to use those port settings with this particular address isn't fixing it. Any help appreciated.

Emails sent by my ISP to my account with Thunderbird are not showing up on the Thunderbird screen on my PC. I know there are messages there because I can see them on my ISP's dashboard. My ISP says it's not their problem. I can send messages no problem. My other email addresses set up on Thunderbird are all working fine, but trying to use those port settings with this particular address isn't fixing it. Any help appreciated.

All Replies (1)

Chris Simms
Chris Simms Umnini wombuzo
more options

Solved! Port setting had reset itself to a weird number. Working now, thanks for reading.