This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Where can I find failed download error log?

  • 1 phendula
  • 0 inale ngxaki
  • 43 views
  • Impendulo yokugqibela ngu zeroknight

lolerspam
lolerspam
more options

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download?

I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download? I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

All Replies (1)

zeroknight
zeroknight
more options

There is a trick to resuming downloads. You need to move the two incomplete files elsewhere, start a new download, pause it from the right-click context menu, move the incomplete files back and then resume.