This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Microsoft Exchange emails cannot be added

  • Akukho zimpendulo
  • 0 inale ngxaki
more options

Certain Office365 accounts like university or company organisations never worked with Thunderbird, even on desktop. However, there was an extension called OWL that allowed us to use our Outlook email with Thunderbird on the Desktop app.

When using the Android app however, those emails are not transferred over when scanning the QR code. Also, I cannot figure out how to add this extension or connect these types of accounts.

If this is not currently a feature, is there a GitHub issue for it, and if not how can we create one?

Certain Office365 accounts like university or company organisations never worked with Thunderbird, even on desktop. However, there was an extension called OWL that allowed us to use our Outlook email with Thunderbird on the Desktop app. When using the Android app however, those emails are not transferred over when scanning the QR code. Also, I cannot figure out how to add this extension or connect these types of accounts. If this is not currently a feature, is there a GitHub issue for it, and if not how can we create one?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.