This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Since getting broadband I cannot establish a connection to the server.

  • 2 iimpendulo
  • 7 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu pjhopp

pjhopp
pjhopp
more options

When I want to connect to the server from my desktop I get the message that Firefox can't establish a connection at en-us.start3.mozilla.com. I tried uninstalling and reinstalling Firefox and the same thing happened. However, Firefox works from my laptop.

After trying the suggestions, which didn't work, I decided to remove the program and then download it again. To my complete surprise the new program not only worked but it contained my bookmarks, etc. It's so nice to have Firefox back in use!

When I want to connect to the server from my desktop I get the message that Firefox can't establish a connection at en-us.start3.mozilla.com. I tried uninstalling and reinstalling Firefox and the same thing happened. However, Firefox works from my laptop. After trying the suggestions, which didn't work, I decided to remove the program and then download it again. To my complete surprise the new program not only worked but it contained my bookmarks, etc. It's so nice to have Firefox back in use!

Ilungisiwe ngu pjhopp

All Replies (2)

IanGregory
IanGregory
more options

Check the settings you have for Firefox on your laptop. It's possible that your desktop machine has different settings. Also, have you set it to use a proxy server on either machine?

pjhopp
pjhopp Umnini wombuzo
more options

I tried the same settings as my laptop without success. (Since that failure I decided to delete Firefox and download it again.)