This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash video not working, despite all the previous solutions

  • 3 iimpendulo
  • 3 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Cruzah

more options

On some sites the embedded flash video's are not working properly. Strangely enough, youtube is working fine.

I have browsed the forum and have tried the following solutions, none of which seem to work:

- Disable Realplayer (not installed on my computer) - Downgrade to flash 11.2 - Upgrade to Firefox 14

What does work, is to run Firefox in safe mode. This implies that one of my extensions/add-ons is giving me a hard time. The safe mode shuts down all my add-ons, and obviously that is not what I want. So I went to my add-on list and disabled them one by one, trying to figure out which one's the troublemaker. Strangely enough, even when I disable all of them manually, the problem isn't resolved. So in some way the safe mode shuts down more than I can do manually. Does anybody have any idea how I can figure out what causes the problem?

On some sites the embedded flash video's are not working properly. Strangely enough, youtube is working fine. I have browsed the forum and have tried the following solutions, none of which seem to work: - Disable Realplayer (not installed on my computer) - Downgrade to flash 11.2 - Upgrade to Firefox 14 What ''does'' work, is to run Firefox in safe mode. This implies that one of my extensions/add-ons is giving me a hard time. The safe mode shuts down all my add-ons, and obviously that is not what I want. So I went to my add-on list and disabled them one by one, trying to figure out which one's the troublemaker. Strangely enough, even when I disable all of them manually, the problem isn't resolved. So in some way the safe mode shuts down more than I can do manually. Does anybody have any idea how I can figure out what causes the problem?

Isisombulu esikhethiweyo

Hardware Acceleration is also disabled in SafeMode.

Try disabling Hardware Acceleration .

Options > Advanced -> General - Browsing

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

more options

Isisombululo esiKhethiweyo

Hardware Acceleration is also disabled in SafeMode.

Try disabling Hardware Acceleration .

Options > Advanced -> General - Browsing

more options

I forgot to mention that I also tried to disable the 'hardware accelleration' in the settings of the player. Again, this did not have the desired result.

more options

Ah, that worked! As I said, I disabled the hardware acceleration in the player itself, but not in the settings of FF. Thanks for the help!