This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My company has a new website since July which appears in google chrome and internet explorer but firefox always displays the old website.

  • 1 phendula
  • 1 inayo le ngxaki
  • 3 views
  • Impendulo yokugqibela ngu cor-el

more options

We don´t have control over the old website for complicated reasons so we cant redirect from that site to the new site. But when people type in our url they go to the old site, which is a big problem for us. How can we make firefox show the new site like the other browsers?

We don´t have control over the old website for complicated reasons so we cant redirect from that site to the new site. But when people type in our url they go to the old site, which is a big problem for us. How can we make firefox show the new site like the other browsers?

All Replies (1)

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"