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I'm trying to load Farmville, but Firefox says plug in need (adobe acrobat), go to install it, it fails because it's already there and up to date??

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Firefox is telling me that I need Adobe plug in, but when I check my plug ins, it tells me it's there and up to date: Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 10.1.4 10.1.4.38 Up to Date When I try to start Farmville on Facebook, it just sits there spinning it's wheels. How can I get it to recognize Adobe?

Thanks

Firefox is telling me that I need Adobe plug in, but when I check my plug ins, it tells me it's there and up to date: Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 10.1.4 10.1.4.38 Up to Date When I try to start Farmville on Facebook, it just sits there spinning it's wheels. How can I get it to recognize Adobe? Thanks

Isisombulu esikhethiweyo

Actually, it probably needs Adobe Flash Player AKA Shockwave Flash.

You can get Flash by starting on the following test page. Please make sure to "uncheck" any extras you don't want before downloading the installer. You may want to restart Firefox after doing the Flash install to make sure Firefox finds the new plugin.

http://www.adobe.com/software/flash/about/

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Isisombululo esiKhethiweyo

Actually, it probably needs Adobe Flash Player AKA Shockwave Flash.

You can get Flash by starting on the following test page. Please make sure to "uncheck" any extras you don't want before downloading the installer. You may want to restart Firefox after doing the Flash install to make sure Firefox finds the new plugin.

http://www.adobe.com/software/flash/about/

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Thanks so much! That's exactly what it was looking for!