some messages don't display the body
most messages come through fine but certain emails refuse to show the body. I have tried all settings in "View - Message body as" and even downloaded the "all body parts" plug in to no avail
All Replies (5)
MY Problem Email source (Part)
From - Mon Mar 31 16:19:07 2014 X-Account-Key: account1 X-UIDL: UID16480-1188713559 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <ooaus.51890@envfrm.rsys5.com> X-Original-To: xxxxx@virginbroadband.com.au Delivered-To: xxxxx@virginbroadband.com.au Received: from mail.virginbroadband.com.au (localhost.localdomain [127.0.0.1]) by mail.virginbroadband.com.au (Postfix) with ESMTP id 0E12333B9780 for <xxxxx@virginbroadband.com.au>; Mon, 31 Mar 2014 16:39:49 +1100 (EST) Received: from mxproc1.iseek.com.au (mxproc1.iseek.com.au [202.183.96.132]) by mail.virginbroadband.com.au (Postfix) with ESMTP id AE2D533B8080 for <xxxxx@virginbroadband.com.au>; Mon, 31 Mar 2014 16:39:48 +1100 (EST) Received: from omp.email.oo.com.au ([199.7.202.223])
by mxproc1.iseek.com.au with ESMTP; 31 Mar 2014 15:39:47 +1000
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=oo; d=email.oo.com.au;
h=MIME-Version:Content-Type:Date:To:From:Reply-To:Subject:List-Unsubscribe:Message-ID; i=noreply@email.oo.com.au; bh=rQgokr6zyCbFf660YDOZmkI7cA8=; b=qptUjSnD3XRR25O1yIJMWPm1m9A7zZYtmeHetQNj/mwLD+Mga/uZ/tx2E5Prwyv3+rWjLP3vi23B 6S32LOyD85j+3/sf5qyEPg3encas8QECq9povQjcLunco/NU5jDZuCbvpceQx+ADklMOzjs4QB4Y l7IVEjge16mcJbL4drc=
DomainKey-Signature: a=rsa-sha1; c=nofws; q=dns; s=oo; d=email.oo.com.au;
b=aZ0jKtblGQdaBP3dCp3b+fOMRnwF/0+0+jEiQtJdhI88FjAGoGP18HZu7eEVSsD8FRhqnLl6V3bR 9+O/6FvjE1fljfpXtj5Eb4rqxABqPLGVKSXl0r0Rp0e69gZXf4K5YwXFZbYae6hGvSV3cGZutJcx FiDPPJZZARVLhd9Bqa4=;
Received: by omp.email.oo.com.au id h73vq61hdbgg for <xxxxx@virginbroadband.com.au>; Sun, 30 Mar 2014 22:39:46 -0700 (envelope-from <ooaus.51890@envfrm.rsys5.com>) MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="sS=_CsKhV373z0SzcFkO0ixLtwS64h88sX" Date: Mon, 31 Mar 2014 16:09:46 +1030 To: xxxxx@virginbroadband.com.au From: "OO.com.au" <noreply@email.oo.com.au> Reply-To: "OO.com.au" <reply@email.oo.com.au> Subject: Gary, =?UTF-8?B?SXTigJlz?= been over a year already? List-Unsubscribe: <https://email.oo.com.au/pub/optout/UnsubscribeOneStepConfirmAction?YES=true&_ri_=X0Gzc2X%3DWQpglLjHJlYQGrKzb4EEzgp0Ize1M35ARekzg4Rv2hsSvwIzcYrHzb&_ei_=EolaGGF4SNMvxFF7KucKuWP1u_PnfwmC6LcLjpFyi0Q-B5quZrZrKJ3I2ynGK15->, <mailto:unsubscribe-WQpglLjHJlYQGrKzb4EEzgp0Ize1M35ARekzg4Rv2hsSvwIzcYrHzb@imh.rsys5.com?subject=List-Unsubscribe> X-sgxh1: nHjPXjhLxNpjnpgIjhHKIHgKQJhuQHm X-rext: 4.interact5.EjdqWGGFiRbVSfUY60LsFW0NTok1NObX5jaq X-cid: ooaus.10042921 X-Virus-Scanned: ClamAV using ClamSMTP X-Mailer: iolo System Shield 12.5.0.122
This is a multi-part message in MIME format.
--sS=_CsKhV373z0SzcFkO0ixLtwS64h88sX Content-Type: multipart/alternative; boundary=----alt_border_MBIyjlIP8X_1; boundary="NRyaFcVflRAUtpm5=_DPTCXpwxrFU3aBVa"
--NRyaFcVflRAUtpm5=_DPTCXpwxrFU3aBVa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline
It=E2=80=99s been over a year already?
More than 12 months have passed since you and us first met and because=
no celebration is complete without gifts, here=E2=80=99s a gift vouch=
er for you!
$15 Gift voucher valid sitewide $75 min. spend - Activate Now >
Please click the link below to view the email with images:
https://email.oo.com.au/pub/cc?_ri_=3DX0Gzc2X%3DWQpglLjHJlYQGrKzb4EEzg= p0Ize1M35ARekzg4Rv2hsSvwIzcYrHzbVXtpKX%3DSRYSBUAC&_ei_=3DEolaGGF4SNMvx= FF7KucKuWOklFXRLRKWQeMa9uGU4nWnDATGjOIpvKSXFp_13TxavBGGo-Vas-ueGBG73o0= OURyY0M11qeIKWNaDTFYyhNJGDnm-dOjR44C0WVdSHA7bJyNdD0PRnjGRSShV1QnLP4b7I= cyCwP8UTjxW0qZd-_Z0EhwIlvaI2aGLtHQK0YRLEWSHIPwaSL-NjJeDHoVkuh_hjry8G-J= 2oeUDT5KUWf6fieSxXl4EX_eHucx4m5GOxh1Mwc-5qX6dwgTT.Jg%3D%3D
Offer valid for a single transaction of AU$75 or more on the oo.com.au=
website until until 11.59pm AEDST 24/04/2013. Offer limited to one pe=
r customer. The voucher is non-refundable, not for resale or auction a= nd cannot be combined with other coupons or vouchers. Excludes bulky i= tems.
Please note that if you live in an area that is considered difficult t= o access or is poorly=20 serviced by Australia Post and/or couriers within Australia then we ma= y not be able to=20 deliver to you. Not all items may be shipped to New Zealand due to res= trictions placed=20 on their bulk, their contents or supplier limitations. Free delivery o= ffers exclude New=20 Zealand - we apologise for any inconvenience this may cause.
This message was sent to the following email address: xxxxx@virginb= roadband.com.au.=20 We hope you find this message to be useful, however, if you=E2=80=99d = rather=20 not receive any more emails of this sort from oo.com.au, please=20 click here=20 https://email.oo.com.au/pub/cc?_ri_=3DX0Gzc2X%3DWQpglLjHJlYQGrKzb4EEzg= p0Ize1M35ARekzg4Rv2hsSvwIzcYrHzbVXtpKX%3DSRYSBUAD&_ei_=3DEolaGGF4SNMvx= FF7KucKuWOklFXRLRKWQeMa9uGU4nWnDATGjOIpvKSXFp_13TxavG_roCuvDbaqGtswlAn= ocVG0VtzeHYA9OZvu6Nf3yGU7VI0h7_gd2dBIyh9Dl_gWKRHF5zi58yszuemviuoWCqr4K= _MishTf720HSna9L-yXC1CFhkooIvqekNMEo7v_fWpo1tNC7oeAZpYy7mbu4csRGSWyNwj= 17aeAAquQq8bY1IiuDh7HMX_voo2Riw5-dn7peHvwusouYTLE7c8e8LVANpkvNk5B8QZGs= L5cvH5RFWWoXC7KAZptwuT2S-HPbxENjA-89xnel8PAaBu-qeD1tVQiKgXnS2LJX1MrKsE= gmBfCmCVeM3WRisuyV0cqKARz1TC1FtmxNKfziBUxJPbPOS830XaNfbyhMncTH9QvnZbSE= JIw-zv6SqLMlfkrqUYEy687PfOODKpa.Jg%3D%3D
25-55 Rothschild Ave. Rosebery NSW 2018, Australia. All rights reserv= ed.
_______________________________________ No infections found in this incoming message Scanned by iolo System Shield http://www.iolo.com
--NRyaFcVflRAUtpm5=_DPTCXpwxrFU3aBVa
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline
<title>Newsletter - oo.com.au</title> <style type='3D"text/css"'> html{font-size:12px; font-family:Arial, Helvetica, sans-serif; color:= #000000} /* Outlook link fix */ #outlook a {padding:0;} /* Hotmail background & line height fixes */ .ExternalClass * {line-height: 100%; !important;} =20 .ExternalClass {width:100% !important;} .ExternalClass, .ExternalClass p, .ExternalClass span, .ExternalClas= s font, .ExternalClass td, .ExternalClass div {line-height: 100%;} /* Image borders & formatting */ img {outline:none; text-decoration:none; -ms-interpolation-mode: bic= ubic;}=20 a img {border:none;}=20 /* Re-style iPhone automatic links (eg. phone numbers) */ .applelinks a {color:#222222; text-decoration: none;} /* Hotmail symbol fix for mobile devices */ .ExternalClass img[class^=3Dscoer] { width: 10px !important; height:= 10px !important; display: inline !important; }=20 A { COLOR: #000000 } A:link { COLOR: #000000 } A:visited { COLOR: #000000 } A:active { COLOR: #000000 }</style> =20 <meta name='3D"GENERATOR"' content='3D"MSHTML'>
Ilungisiwe ngu Gary
My Troubleshooting Information
Application Basics
Name: Thunderbird Version: 24.4.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140316131045 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mail.virginbroadband.com.au:110, plain, passwordCleartext
OUTGOING: smtp.virginbroadband.com.au:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) pop-mail.outlook.com:995, SSL, passwordCleartext
OUTGOING: smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
Extensions Show All Body Parts, 1.2, true, ShowAllBodyParts@kamens.us
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.zoom.full: true
extensions.lastAppVersion: 24.4.0
font.language.group: x-western
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: c50730ce-ca92-410d-9c5c-ba3ac037bab
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1396085337
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: true
print.printer_Microsoft_XPS_Document_Writer.print_bgimages: true
print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter:
print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter:
print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T
print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U
print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true
print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0
print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true
Graphics
Adapter Description: NVIDIA GeForce GTX 670
Vendor ID: 0x10de
Device ID: 0x1189
Adapter RAM: 2047
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.13.1422
Driver Date: 3-14-2013
Direct2D Enabled: false
DirectWrite Enabled: false (6.2.9200.16571)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
See if this article helps.
Sorry christ1 but as i said i downloaded that plug in and it did nothing
I don't have time right now to go into detail work calls, but that message is full of Microsoft proprietary fixes and assorted rubbish. There is also a line inserted by some sort of anti virus program. First order of business is stop that line being inserted. The mail format is probably shaky enough with all it's Microsoft "stuff" adding a further edit on the fly is probably simply corrupting already dodgy HTML.