This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Screenshot

  • 9 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 17 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Doug

more options

Since the last update on 4/15 my screenshot isn't working properly. Instead of taking a screenshot of the selected image it screenshots the background images.

Since the last update on 4/15 my screenshot isn't working properly. Instead of taking a screenshot of the selected image it screenshots the background images.

Ọ̀nà àbáyọ tí a yàn

it might be a good idea to simply roll back your FF to the functional version.

i have 4 versionsof FF installed

so go ahead and install the prior version.

just remember to choose "custom installation" and create a unique folder for this secondary install

afterwards turn off the updating feature

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (9)

more options

Well there are looots of ways taking a screenshot. My keyboard has a Print Scrn button. Still you will need software to paste the image, but then you will be able to do real magic. Did this helped you in your quest ?

more options

hello brian,

i am assuming that you are referring to the FF screenshot feature via "right click" of the mouse. It would be nice that the feature would be renamed to "Take Page Shot" instead of Screen Shot since Windows also has screenshot print features. Btw: What Windows version are you using at this time?

Perhaps, the best way to see what might be causing your issue is to ensure that FF isnt running add-ins (at least temporarily while your investigate this issue)

more options

I tried disabling and removing addons and I'm still having the same problem. It seems to me that there is a problem with the last update. I'm running Windows 10 and using the Firefox screenshot feature.

more options

You can use Inspect Element in the right-click context menu to check what element gets selected and if that isn't the element (image) you are after at then search for this element in the DOM and use "Screenshot Node" in the right-click context menu.

more options

brianheckert zei</p>

I tried disabling and removing addons and I'm still having the same problem. It seems to me that there is a problem with the last update. I'm running Windows 10 and using the Firefox screenshot feature.

I dont think you need the addons at all, get the picture right

more options

Ọ̀nà àbáyọ Tí a Yàn

it might be a good idea to simply roll back your FF to the functional version.

i have 4 versionsof FF installed

so go ahead and install the prior version.

just remember to choose "custom installation" and create a unique folder for this secondary install

afterwards turn off the updating feature

more options

There's definitely a problem in the Screenshot feature in 88. Rolling back to 86 solved my problem.

more options

same problem here! I'm running MacOS and using the Firefox screenshot feature

more options

Is it going to get fixed at some point? I use that handy little feature often. UDPATE fixed in version 93.0

Ti ṣàtúnṣe nípa Doug