This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Inbox not populating with emails

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ markcapps58

more options

I am using Thunderbird 91.11.0 and have set up an imap account. I am not a computer programmer. It appears that I have set up the program correctly, as I am able to send and receive emails. However the Inbox appears empty. The only way I know that it isn't is that I have set up an imap account on my iPhone (Gmail) and it shows the emails that should be in my inbox. I have scoured the settings for something I'm missing but can't find anything. Any suggestions?

I am using Thunderbird 91.11.0 and have set up an imap account. I am not a computer programmer. It appears that I have set up the program correctly, as I am able to send and receive emails. However the Inbox appears empty. The only way I know that it isn't is that I have set up an imap account on my iPhone (Gmail) and it shows the emails that should be in my inbox. I have scoured the settings for something I'm missing but can't find anything. Any suggestions?

All Replies (2)

more options

My suggestion is to right-click on account and click the subscribe feature and see if the inbox is selected.

more options

It was, and is. I tried unsubscribing and re-subscribing but alas that didn't do it either. I'm perplexed.