This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Help needed

  • Kòsí àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 2 views
Bones
Bones
more options

Hi, Bones here,

I recently had issues when using Firefox that after typing a couple letters into my google email sign in area my browser would freeze and then not respond. I did the "fix/restore" but now all of my saved passwords and book marks are gone. I'm almost positive I was signed in as a Mozilla account but its not there any more. Please any help to get them all back or to figure out what email it could be would be amazing.

Hi, Bones here, I recently had issues when using Firefox that after typing a couple letters into my google email sign in area my browser would freeze and then not respond. I did the "fix/restore" but now all of my saved passwords and book marks are gone. I'm almost positive I was signed in as a Mozilla account but its not there any more. Please any help to get them all back or to figure out what email it could be would be amazing.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.