This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Warning saying account disconnected now on the open Application Button

  • Kòsí àwọn èsì
  • 0 ní àwọn ìṣòro yìí
more options

I just noticed this as of a few minutes ago, & I'm not sure why it's there. I saw it as I was doing some research, & I didn't get kicked off line, or anything like that. I saved my links, & shut down Firefox, & then restarted it, with no problem. And I had no problem getting to this forum. Over the several years of using Firefox, I've never seen this before.

When I clicked on the warning icon, it took me to Mozilla Accounts, & then wanted me to download a recovery key???

The page disappeared, & then wanted me to sign back in, & then it refused my password three times! It reappeared, & then wanted me to "Synch", my phone, & PC, which I'm not going to do.

So,... What was/is this latest issue with Firefox about?

I just noticed this as of a few minutes ago, & I'm not sure why it's there. I saw it as I was doing some research, & I didn't get kicked off line, or anything like that. I saved my links, & shut down Firefox, & then restarted it, with no problem. And I had no problem getting to this forum. Over the several years of using Firefox, I've never seen this before. When I clicked on the warning icon, it took me to Mozilla Accounts, & then wanted me to download a recovery key??? The page disappeared, & then wanted me to sign back in, & then it refused my password three times! It reappeared, & then wanted me to "Synch", my phone, & PC, which I'm not going to do. So,... What was/is this latest issue with Firefox about?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.