This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird stopped downloading messages, I'm using Yahoo and Cox

  • Kòsí àwọn èsì
  • 0 ní àwọn ìṣòro yìí
more options

Hello Team, About a month ago Thunderbird stopped downloading new messages, on my desktop pc. I have a Cox email account, and about a year ago they switched to using Yahoo. It's been working fine until last month. When I open TB, the inbox count of unread messages keeps climbing, but it's not adding new emails. I think it's actually adding duplicates of already downloaded emails. Some of which it looks like it is adding several copies, like 3 or 4. Can you tell me where to start? Many thanks.

Hello Team, About a month ago Thunderbird stopped downloading new messages, on my desktop pc. I have a Cox email account, and about a year ago they switched to using Yahoo. It's been working fine until last month. When I open TB, the inbox count of unread messages keeps climbing, but it's not adding new emails. I think it's actually adding duplicates of already downloaded emails. Some of which it looks like it is adding several copies, like 3 or 4. Can you tell me where to start? Many thanks.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.