This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

when I close firefox it doesn't really close it seems to be hidden. Then when I try to start it again I have to Alt, Ctrl, Del, go to process , turn it off then hit it to start again. I can not get it to open in the hidden process that it is in

  • 2 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Apparently when I close Firefox it doesn't really close. I get told when I try to open Firefox later "Firefox is still open, you must close Firefox, Then reopen it. Then I hit Alt, Ctrl & Del, go to process's then I have to close it then reopen it. It does not open until it is closed in process's.

Apparently when I close Firefox it doesn't really close. I get told when I try to open Firefox later "Firefox is still open, you must close Firefox, Then reopen it. Then I hit Alt, Ctrl & Del, go to process's then I have to close it then reopen it. It does not open until it is closed in process's.

All Replies (2)

more options

The process can take a few seconds to close. Sometimes you need to use Task Manager.

more options