As of right now, according your your system details is doesn't look like you have Java installed :/

I'm going to have you do a few things.

1. Go into your Control Panel, then find Programs and Features, and uninstall every instance of Java you fin there (there may be multiple versions, so remove them all).

2. Go to this page (http://javadl.sun.com/webapps/download/AutoDL?BundleId=61043) and download and install this version of Java. Make sure you have all browsers closed.

3. Restart your computer, then open Firefox. In the address bar of Firefox, type "about:plugins" (without the quotes) then press Enter. See if Java shows up. If it does, you have installed it successfully.

The java console isn't java, it is a tool for some versions of Java that is installed inside Firefox as an extension. There tend to be lots of problems with the Console, so we won't touch it for right now. I just wan to make ure java shows up in your about:plugins page.

The Java plugin that you see in "Tools > Add-ons > Plugins" is used to run Java applets.
You only need the Java Console extension (Tools > Add-ons > Extensions) if you want to check and debug Java applets.

Be aware that you need a 32 bit Java version for a 32 bit Firefox version.

I did everything suggested (see below) and Java is still not working. When I type "about:plugins" (without the quotes) into the address bar of Firefox, Java does show up. I have deleted and reinstalled Java seven times. I have followed every instruction. I am now completely frustrated and at a total loss about what to do next. Java was working fine until just four days ago. Windows did an update (I'm running Windows 7 on a X64-based PC) and it hasn't worked since then. I don't know if that has anything to do with my problem or not, just thought I'd mention it.

1. Go into your Control Panel, then find Programs and Features, and uninstall every instance of Java you fin there (there may be multiple versions, so remove them all).

2. Go to this page (http://javadl.sun.com/webapps/download/AutoDL?BundleId=61043) and download and install this version of Java. Make sure you have all browsers closed.

3. Restart your computer, then open Firefox. In the address bar of Firefox, type "about:plugins" (without the quotes) then press Enter. See if Java shows up. If it does, you have installed it successfully.

The version of Java you are using is out of date and blocked by Firefox, which is most likely why you are having trouble. Try using the newest version: http://javadl.sun.com/webapps/download/AutoDL?BundleId=65692

Thank you for your response. Even though I'd already tried the latest version of Java, I tried it again. It's still not working. I was hoping an older version might work as Java has preformed perfectly in the past -- up until about a week ago. I've always been able to figure out the Java problems on my own before this occurrence. This has me stumped.

Catryce214, If you need help getting Java installed and working, see these articles:

• Use the Java plugin to view interactive content on websites
• http://kb.mozillazine.org/Java

If you need more help should start your own thread since this one was started by a different user over five months ago. Support threads that are six months old are now automatically closed (locked).

You can use this link as a starting point to ask a new question and start a new thread: https://support.mozilla.org/questions/new