This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Facebook in Firefox 15.0.1

more options

When I try to log in to mi Facebook account, as soon as I open the browser and go to facebook.com i¿I received a message saying:

Update Your Browser You’re using a web browser that isn’t supported by Facebook. To get a better experience, go to one of these sites and get the latest version of your preferred browser:

then when i tried to download the latest version is the same firefox 15.0.1 that doesnt work

When I try to log in to mi Facebook account, as soon as I open the browser and go to facebook.com i¿I received a message saying: Update Your Browser You’re using a web browser that isn’t supported by Facebook. To get a better experience, go to one of these sites and get the latest version of your preferred browser: then when i tried to download the latest version is the same firefox 15.0.1 that doesnt work

All Replies (1)

more options

Your Firefox is identifying itself as Firefox 3.6.27.

Unless you are intentionally sending that information, it probably indicates an obsolete setting. You can try to clear it using the steps in this article under "Other Causes": https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible#w_other-causes

Any luck?