Firefox Community Forum

Oy. I put this in community, then I realized I should ask for support isntead. But somehow logging in for a community post didn't help. I've spent nearly half an hour already just to get far enough that I'm logged on, dagnabbit!! Thing is, I was tech savvy 30-40 years ago. But I've not been keeping up.

Problem is: I got a new laptop recently. Dell, Windows. And there were problems with the earbuds. I went back to the local vendor a couple times to get it fixed. Warranty, dontcha know? It's been OK for awhile now.

Until this morning. I DLed an update yesterday, and it installed when I fired up this morning. And the earbuds now do not work at all. The machine will not recognize them. At all. This is the first perhaps direct correlation I've noticed, so I'm wondering if my FireFox update means I can no longer listen to videos or music through the earbuds. Here's the error message that pops up:

Windows cannot find 'C:\ProgramFiles\RealTek\Audio\HDA\RtkNGui64.exe'. Make sure you typed the name correctly, and then try again.

Of course, I didn't type the file name in. It's part of booting up the machine. And it worked just fine. It quit this morning, and the only change was a FireFox update.

Perhaps related? In addition, my PhotoShop worked for awhile, and now when I try to open it only hangs. Otherwise, I'd have sent you a screenshot. Could FireFox somehow have affected that, too? It's an old version, and I'm too old to want to buy a new one, big learning curve. Besides, now they want me to rent it, when I still have the disks to install the original Creative Suite 3, which I'm fluent at and am in need of no more new features. (I am elderly, in my 70s, retired, and not ambitious for new skills &c.)

Could these problems somehow correlate with installing updates? Any suggestions? I'm coming to the end of the line for what I can get fixed under warranty. Just wanting PhotoShop & earbuds to work, is that too much to ask? Could FireFox updates somehow be causing these problems?

I'm uploading a picture from my camera of the pop-up error message. Maybe it will help? It's bigger than needed. I don't have access to my normal tools. Sorry.

Or is this just a case where nobody will help me, everyone says the problem comes from elsewhere, not them. What I'm after is earbuds that work. Is that too much to ask?

Been using Firefox for maybe 20 years now..

But with each update it seems to be getting worse and worse. Deleting history is totally busted and when the deleted history window pops up it gets stuck suring the cleaning process, when I hit the CLEAR tab it locks up so badly I have to Apple/force quit every time just to regain control.

Now it can not load Youtube pages at all. See screen shot below as to my my Youtube looks now. 90% of the page content and data is missing. I don't have any plugins or addons and I have tried clearing the cache endlessly but that freezes the whole browser.

The browser is also getting very sluggish and slow and often entire tabs just shut themselves down randomly right in the middle of when I am filling in complex online forms so I end up losing everything.

I'm stuck in a loop of brokenness.

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled firefox and signed in. To my surprise, all my passwords and bookmarks were gone. I thought I'll get them after synchronization but nothing. That will be a big issue for me, can anyone help me get atleast my passwords back?

Good day,

Firefox Synchronization restores my old data as soon as I sign in, even though I do not push synchronization.

I have absolutely no power to decide what gets restored. I do not see any possibility to update the data stored on my Firefox profile online.

But the oddest behavior is that I opened a new account from another PC in order to save my actual Firefox data. I then synchronized my data from the first PC with the new account, and this time, instead of overwriting my local data from my new account, it is the data from the new account that got overwritten from my local profile containing the old data.

To sum up things, it seems that:

- I cannot choose what gets saved or restored neither on my PC locally nor on my Firefox profile online.

- When I synchronize Firefox, my data gets randomly overwritten either on my PC locally or on my profile online, without giving me the choice to either backup or restore these data.

Is there any way to avoid this ? And how do I choose if synchronization overwrite my local profile from my online one or the other way round ?

For a month or so after last updates is getting impossible to work with firefox. It's is getting sluggish with 3-4 open tabs after few minutes, I can't do anything, have to close all windows and open again. Even to text this for got ridiculous slow, I have only 5 addons enabled, I had 10 before but for testing disabled all others. now only have ublock origin, disconect, ad-block, blocktube, and facebook container. If I open youtube, facebook and a google searching page and start to use, after few minutes everything goes very very slow, if to type something. What's going on ? Also there's like 12 firefox tabs on task manager, taking a lot of processing and memory. Already scanned with antivirus, and it's clean. Intel i7-6700T 16gb ram, SSD, Radeon R7-M370 it's a HP AIO 27-p010xt-CTO. And is not because it's an old machine on my new laptop happens the same, and I went online and there's a lot of people saying the same.

How can I stop websites creating/updating cache files when I'm not interacting with the web page? Firefox constantly has a cpu/disk usage.

I keeps lots of pages open (almost 100) but they are continually adding/updating cache in the background. More than 1gb of cache is created withing a couple of days.

Thanks

My workflow is such that organize my tabs into separate windows for distincty different subjects. Generally this work fine; when I shut down, they typically re-open as before.

Recently this function has stopped working. Now when I launch Firefox after a shutdown, the "Window" menu shows that the separate windows still exist, but some of them stubbornly refuse to re-open. Clicking the individual titles in the window menu has no effect, they remain unopened.

When this happened to me a few years ago, I was advised to re-start my laptop in safe mode. At that time this procedure solved the problem, but now it does nothing. Does anyone hve an alternate suggestion?

I am currently using Firefox v132.0 on a 2024 MacBoook Pro running Sonoma 14.6.

Thanks!

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. Usually, the reason given is a vague EXCEPTION_ACCESS_VIOLATION_WRITE or EXCEPTION_ACCESS_VIOLATION_READ. I should note that in my case, the crashes affect most of the browsers I use, but they do not crash nearly as often as firefox does.

I've tried using it without any extensions (clean install), and with hardware acceleration disabled. I've run a RAM test also, which showed no issues. Disk check also indicated no issues. I installed windows 10 and even windows 11 on the secondary hard disk, but the issue persisted. I've also tried forcing my discrete/integrated GPU to be used solely as the display adapter, but the crashes still persisted.

When using firefox on ubuntu, the crashes do not happen, strangely. There was only one instance that I noticed the crashes on ubuntu, and that was when I set my discrete graphics card as the exclusive display adapter, from the BIOS settings.

Anyway, nothing really sticks out as the root cause. Wonder if someone is able to decipher anything from the crash reports below https://crash-stats.mozilla.org/report/index/bp-6927a483-6c22-4830-b057-1413e0241104 https://crash-stats.mozilla.org/report/index/bp-42b9b1f5-5820-4ed9-9c52-30c8e0241104 https://crash-stats.mozilla.org/report/index/bp-0b92e804-00e8-4515-9129-3b5db0241104 https://crash-stats.mozilla.org/report/index/bp-d27cdb0b-3e38-4507-925b-09ce30240914 https://crash-stats.mozilla.org/report/index/bp-fa6b0609-ae19-4a66-a81d-078040240911

Windows 11 system; currently running 131.0.3 (64-bit).

Was offered the chance to update to 132.0 (About | Help) (I do not and will not ever allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button...

And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active.

Tried again with a full shutdown instead of using the update button, same result.

So how do I force this update to install?

I recently read the article about the root certificate expiration and the updates related to it (https://support.mozilla.org/en-US/kb/root-certificate-expiration ). I wanted to understand whether my add-ons will be affected because of this. Types of add-ons which i have 1) Simple searchOverride functionality 2) Simple functionality that communicates with remote APIs to display some data.

The firefox container tabs no longer have the container name just the color. I've looked at the setting, but nothing is there. Hovering over tab does not help. It used to work up until a few months ago.

This is difficult when different containers only show color and not what type they are ex. Personal, Banking...etc

Thanks,

Jaime

I downloaded new version, cause it didn't update automatically. Selected to sync everything. Now I have 2 browsers on my PC! The old one works bad, the new one synchronized just 5 passwords randomly. I tried to sync the tabs with my phone, still not workinng. What can I do to solve this?

Hello everyone,

I'm really hoping to achieve a streamlined interface in Firefox without the clutter of two separate bars.

Here’s what I’m looking for: I want the tab bar and toolbar combined into a single bar, similar to Safari on Mac. Specifically:

   The forward and backward arrows should be positioned to the left of the tabs.
   The search bar should be smaller and also located to the left of the tabs.
   The application menu button and extensions button should be moved to the top right corner (on the same bar as the tabs).
   I want to completely remove the separate toolbar, as it takes up unnecessary space.

I’ve attached an image for clarity.

I'm currently using Firefox 132 64-bit on an Intel Mac running macOS Catalina.

I’ve already tried the Neptune theme from this link: Neptune Firefox. The creator is amazing, and the theme is exactly what I need to keep me using Firefox exclusively. However, despite following the instructions carefully, I still only see the layout shown in my attached image. I can't seem to get everything into one bar.

I don’t have experience with coding CSS, and I currently lack the time to learn it. I’m unsure if the Neptune theme should be selectable in the themes menu, but it doesn’t appear there. However, I know this design is possible. I’ve searched various forums and read many threads, but none have provided a solution to my problem.

I would greatly appreciate any assistance in achieving the design shown in the attached image. Whether it’s through a theme, custom CSS code, a plugin, or any other method, I’m open to suggestions as long as it works. Thank you!

I have used Firefox for years and been 100% satisfied. Then I discovered Reddit and my inability to "reply" to any of the thousand posts there. I also have seen ALL the fixes people have done to make that work - and the resulting 100% lack of success. More recently, I have discovered X, and was able to "do all the things" on that platform....until now. Now it won't even OPEN X!!!! WTH? It says it was a failure. No kidding. Then I heard that I should remove enhanced tracking. Did that. Still failure.

Why are we going backwards with this browser? I am stunned that it won't even open a major, major internet platform. What can I do?????

I guess it's back to Safari. Yes, I'm on a Mac. But that shouldn't matter because until this last update, at least X worked.