为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox will not sync with one computer

  • 5 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 philipp

more options

I have installed Firefox 36.0.4 on a laptop I use at work. All other devices using 36.0.4 also. Nothing will sync. All other computers and devices sync properly. All devices have the updated sync installed. Clean install of Firefox on the work laptop. Firefox has never been installed prior. All devices have been disconnected and reconnected one at a time. Laptop still won't sync.

I have installed Firefox 36.0.4 on a laptop I use at work. All other devices using 36.0.4 also. Nothing will sync. All other computers and devices sync properly. All devices have the updated sync installed. Clean install of Firefox on the work laptop. Firefox has never been installed prior. All devices have been disconnected and reconnected one at a time. Laptop still won't sync.

被采纳的解决方案

thank you, so there might be a policy in place in your work environment to prohibit you from using sync and firefox accounts. you may want to consult with your it department about that...

定位到答案原位置 👍 0

所有回复 (5)

more options

hello irocrob, when you type about:sync-log into the address bar of the laptop and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this might be helpful in assessing the problem. thank you!

more options

Philipp, thanx for your reply. Here is the pastebin link for the two most recent logs:

https://pastebin.mozilla.org/8827319

more options

What's the value of the pref `services.sync.tokenServerURI` in about:config?

more options

services.sync.tokenServerURI

Status - locked Type - string Value - empty

I have noticed that the value on the working computers is - https://token.services.mozilla.com/1.0/sync/1.5

more options

选择的解决方案

thank you, so there might be a policy in place in your work environment to prohibit you from using sync and firefox accounts. you may want to consult with your it department about that...