为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when i download a file sent to me via email I cannot open it. keep getting message file currupt or wrong format while it is .pdf and/or .doc *Word documents

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 WestEnd

more options

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

所有回复 (1)

more options

Then it was a bad file. You can't open a bad file or corrupted file. This is the fault of the sender not FF.