为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

thunderbird

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Toad-Hall

more options

Hello my hard drive is defective. My data cannot be saved. Thundebird is installed on a new notebook. but i forgot my password i need for help,because i can t get my emails. its a business email adress www.falkenkrone .de it very important for me please help thank you

Hello my hard drive is defective. My data cannot be saved. Thundebird is installed on a new notebook. but i forgot my password i need for help,because i can t get my emails. its a business email adress www.falkenkrone .de it very important for me please help thank you

被采纳的解决方案

A hard drive might fail, but sometimes you can still get access by using it as an external hardrive to extract data. If you cannot retrieve the old profile from the old hard drive as there is no access to hardrive, then you cannot use the old profile on new notebook.

All passwords are created and updated in the webmail account accessed via a browser.

If you cannot remember password, then you need to use the 'forgotten password' link and follow instructions to gain access. Usually, an email will be sent to another email address or text message sent to phone. When creating the account, usually this information is setup in case of this type of situation. Once a new password is setup and you can easily access the webmail account, then you can use that new password in Thunderbird.

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

A hard drive might fail, but sometimes you can still get access by using it as an external hardrive to extract data. If you cannot retrieve the old profile from the old hard drive as there is no access to hardrive, then you cannot use the old profile on new notebook.

All passwords are created and updated in the webmail account accessed via a browser.

If you cannot remember password, then you need to use the 'forgotten password' link and follow instructions to gain access. Usually, an email will be sent to another email address or text message sent to phone. When creating the account, usually this information is setup in case of this type of situation. Once a new password is setup and you can easily access the webmail account, then you can use that new password in Thunderbird.