为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Cannot open PDF attachment

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 david

Daniele
Daniele
more options

I see the PDF attachment size, I click on it to open using Adobe Reader but I get an error: "Adobe Acrobat Reader is not able to open *.pdf because the file is not supported or damaged (i.e. not correctly decoded)" but if I open the same email using browser + gmail I can see and read it correctly! So why I cannot read or save those PDF attachments? Thanks.

Using TB ver. 91.7.0 + Microsoft Windows [Version 10.0.19043.1586]

I see the PDF attachment size, I click on it to open using Adobe Reader but I get an error: "Adobe Acrobat Reader is not able to open *.pdf because the file is not supported or damaged (i.e. not correctly decoded)" but if I open the same email using browser + gmail I can see and read it correctly! So why I cannot read or save those PDF attachments? Thanks. Using TB ver. 91.7.0 + Microsoft Windows [Version 10.0.19043.1586]
已附加屏幕截图

被采纳的解决方案

I'm glad it worked out okay. Please close this thread so it will be removed from open list of issues. Thanks.

定位到答案原位置 👍 1

所有回复 (3)

david
david
  • Top 10 Contributor
more options

If you save the PDF to disk and then open in in Adobe Reader, do you get an error? If so, that may be an issue for Adobe, not TB.

Daniele
Daniele 提问者
more options

I discovered the problem was a TB setting. I had to set the folder where the filtered message has gone as available offline. Then I was able to open and read the PDF attachments. Thanks.

david
david
  • Top 10 Contributor
more options

选择的解决方案

I'm glad it worked out okay. Please close this thread so it will be removed from open list of issues. Thanks.