为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Downloads not working, says no internet connection

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 dforest9246

more options

My downloads are not working for a last pass extension, it says "Download failed, please check internet connection" My connection is fine and it works in chrome. What is wrong?

My downloads are not working for a last pass extension, it says "Download failed, please check internet connection" My connection is fine and it works in chrome. What is wrong?

所有回复 (2)

more options

Go to [=] > Options > Privacy & Security. Make sure Allow Firefox to install and run studies is check marked.

If you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

more options

Thanks for replying. That box was already checked. However I woke up this morning and after my computer being off overnight it suddenly installed. Have no idea why

I have another issue I am trying to get into my work email and another retirement website. Each time I try to login it says secure connection failed and it’s showing not secure up in the browser. What is going on with Firefox all of a sudden? It’s changed on its own I use this email and website every day. Thanks