为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashing on attempted download

  • 2 个回答
  • 0 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

more options

Attempting to download and install browser. exe. file downloads OK. When running exe. file, it hangs halfway through, and stops. Following message appears: "Gah. Your tab just crashed" Restore tabs option fails to fix problem!

My desktop PC is using Win 10, 64 bit with 16GB RAM. Chrome browser Version 114.0.5735.110. Have cleared cache and history. Win Defender only anti-malware prog running. Have run CCleaner.

Any help much appreciated. Thank you, Geoff in Australia.

Attempting to download and install browser. exe. file downloads OK. When running exe. file, it hangs halfway through, and stops. Following message appears: "'''Gah. Your tab just crashed'''" Restore tabs option fails to fix problem! My desktop PC is using Win 10, 64 bit with 16GB RAM. Chrome browser Version 114.0.5735.110. Have cleared cache and history. Win Defender only anti-malware prog running. Have run CCleaner. Any help much appreciated. Thank you, Geoff in Australia.

所有回复 (2)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

With Tab crashes you normally do not get the crash reporter and no crash reports are send. I'm not sure whether there is info in the Browser Console about these crashes.

Does this always (repeatably) happens on some website in case this is triggered by specific content on a webpage ?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required) of a some pages where this happens ?