为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I updated to the lastet version and get a warning

  • 12 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 david

more options

The latest update of Thunderbird somehow made this message appear "This is an unsupported version of Thunderbird!!" (see attached picture). Is this a bug? I've checked the version on the homepage and it's the same that's running on my PC (Windows 11).

The latest update of Thunderbird somehow made this message appear "This is an unsupported version of Thunderbird!!" (see attached picture). Is this a bug? I've checked the version on the homepage and it's the same that's running on my PC (Windows 11).
已附加屏幕截图

被采纳的解决方案

- I always suggest making a copy of profile first. for windows, that would be - exit thunderbird - copy c:\users\<yourid>\appdata\roaming\thunderbird to somewhere else

then, I would download latest version from thunderbird.net and install over the top of 127. then look for a possible compatibilities.ini file in the profile and delete it. 127 appears as a beta. Let me know how it goes, as I anticipate others will also encounter this. Thank you.

定位到答案原位置 👍 1

所有回复 (12)

more options

Please be specific on how this happened. You state this is the release on the home page. What home page? This is not on the official site, thunderbird.net. See also https://support.mozilla.org/en-US/questions/1449692

有帮助吗?

more options

How it happened: Thunderbird updated and I got the message. I checked my version with the one on thunderbird.net and it's NOT the same. When I wrote my initial message I had only checked with my updating software, Patch my PC Updater (which says I'm using 115.12.1), not Thunderbird itself. It says 127.0 (that was installed 2024-06-19). No update details are available. I read the the link you submitted and will change to another version. Thanks!

由shugal于修改

有帮助吗?

more options

Thanks for sharing that, as another user posted similarly yesterday. Patch My PC and a few other auto-updaters have seized on this neutered version as the new standard. I encourage you to somehow separate Thunderbird from that product.

有帮助吗?

more options

No problem separating those (it's easy in Patch My PC). Do you have any simple solution to downgrade without losing my settings and data?

有帮助吗?

more options

选择的解决方案

- I always suggest making a copy of profile first. for windows, that would be - exit thunderbird - copy c:\users\<yourid>\appdata\roaming\thunderbird to somewhere else

then, I would download latest version from thunderbird.net and install over the top of 127. then look for a possible compatibilities.ini file in the profile and delete it. 127 appears as a beta. Let me know how it goes, as I anticipate others will also encounter this. Thank you.

有帮助吗?

more options

I had this problem and the suggestion was successful. PatchMyPC will no longer look for Thunderbird. After copying the original profile (35jaanfp.default-release) to a different drive, I installed v.115 and set a new profile (19nbhnxc.default-esr). I renamed two compatibility.ini files and renamed the old profile as 19nbhnxc.default-esr. Thunderbird operates normally as 115.12.1

To clean up, I deleted the two compatibility.ini files that I had renamed and the new profile directory. I have also deleted the original profile directory that I copied to a temp location.

THANKS!

有帮助吗?

more options

Thanks for the status. Much appreciated. Were you able to use the contents from old profile, or did you reinstall the accounts? It's not clear from your post. Thank you.

有帮助吗?

more options

So I followed the directions and everything worked fine until I tried to re-connect to my Gmail account. It just doesn't work and I'm trying to find a solution. Ps. I downloaded the Microsoft Store version of Thunderbird, maybe the issue with Gmail is to be found there?

On the other hand, this not very kind reply I got in the Patch My PC Updater forum: https://patchmypc.com/forum/index.php?topic=7772.msg18983#msg18983

有帮助吗?

more options

david sade

Thanks for the status. Much appreciated. Were you able to use the contents from old profile, or did you reinstall the accounts? It's not clear from your post. Thank you.

Most of the content, but as implied in my answer above, I had to re-connect to my e-mail accounts.

有帮助吗?

more options

Suggestion: You may have had reasons to download from the Microsoft site, but I never recommend it because it installs differently from the standard install, the profile is in a different location, and some thunderbird functions do not work.

有帮助吗?

more options
Suggestion: You may have had reasons to download from the Microsoft site, but I never recommend it because it installs differently from the standard install, the profile is in a different location, and some thunderbird functions do not work.

The problem was that I didn't allow any cookies which lead to a 400 Bad Request. It's now solved. Would probably have worked in the Microsoft Store version too, but to be on the safe side I installed from thunderbird.net. Many thanks for all the help!

有帮助吗?

more options

I'm glad that all is well. :)

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题