You will need to '''<u>un-install</u>''' the '''''Ask Toolbar''''' until Ask fixes the problem with that extension *http://support.mozilla.com/en-US/kb/Uninstalling+add-ons *http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on If the above solves the problem, please return to this answer and click on the "Solved" button next to this reply. Thanks. <br /> --------------------------- <br /> '''Other issues needing your attention''' You have an item installed that is considered malware/spyware/adware. To see the Plugins reported with your question, click "More system details..." to the right of your original question or, on the Firefox menu, click Tools > Add-ons > Plugins. *'''''My Web Search Plugin Stub for 32-bit Windows''''' This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them. #You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed: #*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer #*See: #**http://www.safer-networking.com/removemywebsearch.php #**[http://www.pchell.com/support/mywebsearch.shtml PC Hell: My Web Search Removal Instructions] #**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3 #Also see: http://kb.mozillazine.org/Uninstalling_toolbars #'''<u>You '''MAY''' need to change a preference</u>''' if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider: #*Enter '''about:config''' in the address/URL bar and press the Enter key #*If you see a warning, accept it (Promise that you will be careful) #*Filter = keyword.URL #*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset" #*Restart Firefox (File > Restart Firefox) #*See: http://kb.mozillazine.org/Keyword.url #'''<u>You '''MAY''' need to reset your homepage</u>''' if some search page that you do not want or expect opens when you start Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol. #*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page