为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When first clicking on firefox a greyish page comes on, no letters no pictures??

  • 1 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

When I first click the icon to turn on firefox a blank screen comes on, can't erase it, or work with. the tab bar is ok.

When I first click the icon to turn on firefox a blank screen comes on, can't erase it, or work with. the tab bar is ok.

所有回复 (1)

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: