为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why won't my Firefox start?

  • 5 个回答
  • 5 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

I did look at the article about using the troubleshoot because when I clicked on my icon nothing would happen, however, after I clicked my icon and used the troubleshoot was when it said all of that error stuff. So I tried to uninstall Firefox so I could reinstall it but it said that I had to shut Firefox first but even though I clicked it tons of times no Firefox showed as open and it didn't show up on the task manager either. How can I get my Firefox to actually open up?

I did look at the article about using the troubleshoot because when I clicked on my icon nothing would happen, however, after I clicked my icon and used the troubleshoot was when it said all of that error stuff. So I tried to uninstall Firefox so I could reinstall it but it said that I had to shut Firefox first but even though I clicked it tons of times no Firefox showed as open and it didn't show up on the task manager either. How can I get my Firefox to actually open up?

所有回复 (5)

more options

You may have posted from an iPhone.

  • Can you confirm that the problem relates to a desktop or laptop computer.
    • What is the Operating System of the computer ?
  • Have you previously had Firefox installed and working on the problem computer ?
    • CARE if uninstalling or re-instaling Firefox do not use any options to remove personal settings, that will destroy bookmarks and passwords.
  • Have you seen Firefox won't start - find solutions
    • What error messages are you seeing ?

由John99于修改

more options

HI, First of all you mention that what kind of Operating system you are using right now ? and also mention the screen shot of the your error .

more options

I did post from an iPhone because the Firefox won't open but I am using a small Acer netbook. I am not sure why it does it but the uninstall program says the Firefox is open but Firefox isn't showing on the screen anywhere and on the task manager either.

more options

Have you restarted your system ?? it happen sometimes ,,when we restart our PC then that problem solved.

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.