为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I had to clear the data, in android phone settings, for Firefox and now Bluhell firewall won't install.

  • 2 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 MBB72

more options

I had Bluhell firewall addon installed prior to clearing Firefox data, in android phone settings, but now I can't reinstall it. I didn't disable it prior to clearing Firefox data in the android settings

I had Bluhell firewall addon installed prior to clearing Firefox data, in android phone settings, but now I can't reinstall it. I didn't disable it prior to clearing Firefox data in the android settings

被采纳的解决方案

Thanks for the response but I literally just solved it. It was the firfox app data I had to clear, within the android phone app settings, when I opened firefox after that and attempted to install Bluhell it wouldn't install, however when I clicked on the developers name and went through to his page it did install from their. Once again thanks for the response I was having trouple finding my post to alter it's status, I didn't realize the forum only worked in desktop.

定位到答案原位置 👍 0

所有回复 (2)

more options

Hello, Can you please provide a couple of details

  • What was the Firefox (on Android) data that you cleared?
  • Once you cleared the FF data did you try opening the BluHell addon?
  • Once you realized that the BluHell addon wasn't working, did you attempt to remove the plugin and then install?

One option will be to find the plugin data that is stored on the browser and delete that add-on manually

Though, I am not 100% sure of how this is applicable for Android devices. Others who know this more can suggest accordingly.

Hope this helps.

more options

选择的解决方案

Thanks for the response but I literally just solved it. It was the firfox app data I had to clear, within the android phone app settings, when I opened firefox after that and attempted to install Bluhell it wouldn't install, however when I clicked on the developers name and went through to his page it did install from their. Once again thanks for the response I was having trouple finding my post to alter it's status, I didn't realize the forum only worked in desktop.