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On my wife's computer is a IMAP Email account. Cox moved our servers to Yahoo. Since then filter rules are set in Thunderbird, but they don't work on her computer. I have tried setting filter rules to work before or after determining as junk and deleting those listed in filter rules. I would prefer to see all junk deleted at the server level before reaching her computer, but that's not an option like it was with Cox Email. This works OK in my POP account, but on her IMAP account it creates a second JUNK subfolder under TRASH and lists all the spam that agrees with my filter rules. Nothing gets deleted. The filter rules have been changed to filter the JUNK folder instead of the INBOX and delete those files, but that doesn't happen! I have to move all the spam in the JUNK subfolder to the regular JUNK folder, then run each set of filter rules individually to move into trash. I can then delete the JUNK subfolder but it is automatically recreated.

I know we must use EITHER Filter Rules or Spam Assassin, but not both. I want to get rid of Spam Assassin because it looks like it's creating the problem, but I see no way to do that. Unchecking Spam Assassin in filter rules does nothing. In any case, I need a solution. Jim

I have a domain for a business and web hosting. Email accounts come with the hosting and I set up several. At some point, I began to get pop-ups asking for my logon credentials. Although they were annoying, I put up with them for a time. I thought a password problem might be causing it, so I changed the password and made sure it was the same both on the server and in Thunderbird. Eventually, this situation became more than a nuisance and (after saving the messages off-line) I deleted the email account from both Thunderbird and the server. This did not work and I still gat the pop-up messages! I have consulted with the web hosting support staff and they assure me that the account is no longer on the server. Obviously, there is some vestige of the deleted account in Thunderbird someplace and it is causing the program to attempt to sign in to the server to access the no longer existing account. This, in turn, causes the server to request the credentials for the deleted account, resulting in the pop-up messages. How do I get rid of this?

in TB 128.5.0esr catchall identities - *@domain.org - don't seem to work anymore. Well...

I regularly receive email at my catchall address: "Kordin <your-business-name@mydomain.com>"

But my mail host won't let me send from a custom @mydomain.com without setting it up, which is too much hassle.

So I spent a bunch of time a while ago setting up a different mail provider to send from these custom addresses, while still using my primary provider just for my most important addresses.

TB used to use the identity with a specific match for a from address to reply from. Otherwise it would match the *@mydomain.com identity and reply from "What You Called Me <what.address.you.used@mydomain.com>"

Currently it seems to select the wild card identity, but not populate the name. It also no longer displays the warning message that it will use an alternative identity.

I feel sure there's been some regression here, but the TB docco is all over the place.

Can someone please shed some light on this for me?

All relevant links gratefully received.

TB 128.4.3esr on macOS and 102.15.1 on Win10/64.

If I click Save on an attachment to a message, TB dutifully opens a Save dialog box in the folder/directory that I've specified in Settings > Files & Attachments > Save Files To:

No problem there.

But if I double-click on an attachment to open it directly into an application such as Excel, Word, etc., the attachment gets saved and then opened from some mystery folder such as:

<myHDD>/private/var/folders/pd/zw70ypv94xgctzszqtp3fxwr0000gp/T/pid-91611/

on macOS or:

C:\Users\<MyUserName>\AppData\Local\Temp\pid-1568\

on Win10.

Many years ago I remember that attachments were always saved to the Save Files To directory, but that changed some time ago.

Is there a way to change the behavior back, so that attachments always save to Save Files To, regardless of whether they're explicitly Saved from the message or double-clicked/opened from the message?

Thanks!

Hi!

Thunderbird emails stopped 9/11/24. Sadly, I cannot send or receive emails via Thunderbird. When I open Thunderbird on my Mac (2010) updated to version 10.12.6. I receive a message box noting 'Login to account "dolsen00@msn.com" failed'. Log in to server pop-mail.outlook.com with username dolsen00@msn.com failed.

Choices are ENTER new password Cancel Retry

I am not familiar with pop-mail or outlook. I've read through a number of articles hoping to find a solution. I've searched through historical emails from Microsoft to see if I might have mistaken for trash an important change, to no avail.

My current workaround for email is via my iphone or logging into msn.com on my Mac. I miss many of the features Thunderbird offered!

Thank you for your help! Donna O.

I know the blue circled number is the unread emails in the folder.

What are the black and grey circled numbers?

Is there an encyclopedia or user manual for Thunderbird?

Hello,

I would like to change the icons of the star that are used to show messages as flagged and unflagged.

I have read in some posts that one can replace the icon files, but I cannot find any folder where they are stored. Where are the icon files stored in 128.5 on macOS (Macintosh)?

Is the process for replacing the icons as simple as replacing the icon files?

If you have replaced these icons, would you please tell me about your experience and give me your tips?

Thank you.

Rick

Hi there,

I recently switched to Thunderbird to track my multiple email accounts, but it is not letting me select text so I can copy-paste.

Each time I click and drag, it swipes to the next or previous email, depending on if I drag left or right.

I had a look through my settings but cannot find a way to stop it swiping to other emails. Double clicking to select the word and then the whole sentence does not work.

I had a dig through the Help Site but couldn't find a reference to this issue/setting.

How do I stop Thunderbird from swiping between emails so I can select text to copy?

Thanks :)

I have a business domain with four email accounts at GoDaddy on Microsoft Outlook. I have a new laptop (Windows 11); when I set up Thunderbird for the accounts, three came in fine, but one does not connect to the server - the account on TB shows just an "Inbox" with no mail, no other folders. All the settings appear to be identical between the different accounts. What am I missing?

For some reason, I am getting message that the Certificate for server is not valid (etc.). I can not get or send my emails as of this morning. Is there something I can do to resolve this issue?

Hello the team,

Since your last update, sending message by Thunderbird is problematic. When checking, the menu flashes quickly, out of all control. Impossible to cancel, send, correct. You can absolutely do nothing. After a while (2-3 minutes of this flashing and it's long...) The message is sent. Before updating, this problem did not exist. Please do the necessary to remedy this bug. Thank you for your help. Jean-Luc Demély - Switzerland

Hi, I've been using Thunderbird for years. I have thousands of emails organized into folders based on at least 8 different email addresses. Today, all the mail from one of the folders disappeared, even though no intervention was made. The restore folder command didn't help either. The size shows 0 kb (it should contain many years of correspondence). I looked in the File explorer in the Profile folder, but both the cur and tmp folders are empty. It's not among the deleted items (of course I didn't delete them, I just checked there). I ran scandisk on the drive, no errors. I searched for email addresses in Thunderbird, it found emails from 2 years ago, but it could not display, it said "cannot be displayed". I have no more ideas. Please help me. Thanks.

Hello,

interesting behavior with a CalDaV calendar entry/date.

Scenario: Create a calendar-entry (date) with an alarm-setting (1h before...). Wait until the new entry is synced to the CalDAV server, in my case a Nextcloud. Close TB. Got to the Nextcloud calendar, or to and other client with that CalDAV Calendar, and remove the alarm, I do frequently in case the date paste... Start TB. After sync of the calendar, TB is telling you, that the date was changed at the server and asked "how to handle the detected conflict" (see screenshot). But 1. it isn't a conflict, just a normal change, which should change the local, "old" date 2. acting on the conflict resolution by pressing the button "Skip changes, load new" (Änderungen verwerfen und neu laden), I'm expecting to get the server version exchanging the local, old one... It does not: The local version will stay with the alarm. These date will not sync to server until TB is restarted. The alarm is now back on the server.

If the alarm is removed at the server (or on another client) while TB is running, the alarm is removed locally as "normal" change by synchronization...

I guess it is a bug!?

I'm using TB Version 128.4.3esr; build-id: 20241108210256 on Windows 11 (64bit). But this is also with TB under Linux (ubuntu, mint)

Gruss Ralf

All my archived mail simply disappeared. I don't remember 'where' it was exactly because the layout seems to have been changed. It might have been in a 'Local Folders' that has its own 'archive', where I can now put new mail I want to archive. Or it might have been in the 'Archives' in the Unified Folder's list (an equal to Junk and Trash etc).