為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

email quit sending about a month ago still receive message below

  • 1 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 david

handejel
handejel
more options

email no longer sends, just receives. this error msg accompanies unsent email. "An error occurred while sending mail. The mail server responded <handejel@triad.rr.com>sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. ALP#Out-7500, Please verify that your email adress is correct in your account settings and try again."


I have checked with IP several times and they find no issue with my account settings. This is driving me batty. Can someone tell me how to completely uninstall thunderbird and reinstall?

email no longer sends, just receives. this error msg accompanies unsent email. "An error occurred while sending mail. The mail server responded <handejel@triad.rr.com>sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. ALP#Out-7500, Please verify that your email adress is correct in your account settings and try again." I have checked with IP several times and they find no issue with my account settings. This is driving me batty. Can someone tell me how to completely uninstall thunderbird and reinstall?

所有回覆 (1)

david
david
  • Top 10 Contributor
more options

Reinstalling isn't the issue; the problem is your email setup. THe error you are reading says the email address of the sender doesn't match the email address you authorized (via SMTP server). Please see attached screenshots. Your IP tech support may not understand required email settings.