為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

security update failed

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

periodically, i get this message in a popup window. since i never see a lock icon when entering personal data, i am concerned i do not have a secure connection. i have downloaded the latest firefox twice. "something is preventing firefox from updating securely. please make sure you have the latest version of firefox from www.firefox.com"

periodically, i get this message in a popup window. since i never see a lock icon when entering personal data, i am concerned i do not have a secure connection. i have downloaded the latest firefox twice. '''"something is preventing firefox from updating securely. please make sure you have the latest version of firefox from www.firefox.com"'''

所有回覆 (1)

more options

This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.

See my post here and do a clean reinstall and be sure to remove the Firefox program folder.


In Firefox 4 you no longer have the Status bar that showed the padlock in previous Firefox versions.
The padlock only shows that there is a secure connection and doesn't guarantee that you are connected to the right server.
So you might still be connected to the wrong server if you make a typo in the URL and someone has claimed that mistyped URL.
The functionality of the padlock has been replaced by the How do I tell if my connection to a website is secure? on the left end of the location bar.

See also:

You can use this extension to get a padlock on the location bar.