為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes when trying to enclose a file (gmail, hotmail, ...). Firefox 7.0.1, Windows 7.

  • 4 回覆
  • 3 有這個問題
  • 14 次檢視
  • 最近回覆由 jlccgarcia

more options

When I try to enclose a file in gmail or hotmail, firefox open a new windows but I can't do anything... crash !!!

When I try to enclose a file in gmail or hotmail, firefox open a new windows but I can't do anything... crash !!!

所有回覆 (4)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Please provide a crash id or stacktrace -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

more options

In Safe Mode Firefox crash again. In fact, it hangs, the same that in normal mode. As it hangs, the Mozilla crash reporter doesn't come up or isn't available. I have installed WinDbg. All ok until I try to reproduce the crash or hanging. When I want to enclose a file, the dialog box "Files load" hangs. I can't capture the code, I can't do anything, the WinDbg isn't work then. I have to restart the computer.

The code when firefox is running until the computer hangs is: (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) ModLoad: 00000000`725e0000 00000000`725e9000 C:\Windows\SysWOW64\LINKINFO.dll (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance)

more options

By te way... In Ubuntu firefox works ok, without this error.

more options

I've got the solucion... The problem was "Microsoft Silverlight" !!! I've desinstalled this program and now all it's ok !!!