為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I am unable to print using firefox message is "unknown printer error" No problem with other browsers

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 eileenlib

eileenlib
eileenlib
more options

I tried to print a coupon from an e-mail and the message I got was "unknown printer error". I am able to print from word and other items on my desktop and also from another browser. I cannot print anything using Firefox. I have not had any updates recently and the problem seems to have happened spontaneously. Can you help.

I tried to print a coupon from an e-mail and the message I got was "unknown printer error". I am able to print from word and other items on my desktop and also from another browser. I cannot print anything using Firefox. I have not had any updates recently and the problem seems to have happened spontaneously. Can you help.

被選擇的解決方法

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the prefs for that printer.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

the-edmeister
the-edmeister
  • Moderator
more options

選擇的解決方法

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the prefs for that printer.

eileenlib
eileenlib 提出問題者
more options

Thanks it worked. Actually I tried that before I posted my question. I went back and rechecked and I had missed one item. Turns out it made a difference. I can now print my coupons.