為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Just installed Malwarebyte and i am still getting unwanted pop ups and new windows.

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Just installed Malwarebyte and i am still getting unwanted pop ups and new windows.

Just installed Malwarebyte and i am still getting unwanted pop ups and new windows.

所有回覆 (3)

more options

You can supplement your Malwarebytes Anti-Malware scan with some other tools Firefox users have found effective. See: Troubleshoot Firefox issues caused by malware.

But it also makes sense to check a couple of things manually.

(1) Extensions installed in Firefox

Open the Add-ons page using either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then take a careful look and disable everything you either don't recognize or don't use regularly. If Firefox prompts you to restart to make the change effective, you can do that as the last step after completing your review of the list.

(2) Windows Control Panel, Uninstall a Program

Click the "Installed on" column heading to bring the most recent infections, I mean, additions, to the top. This is useful in revealing bundles that may have snuck unwanted software onto your PC. Remove everything you don't remember choosing intentionally.

Any improvement?

more options

Maybe a stupid question ... but you say you have installed Malwarebytes, but did you also do the normal or extensive scan with it?
Plus, what kind of pop ups do you get? Only when using your browser or also when you are on your desktop when you say "new windows"?

more options

Go to the Mozilla Add-ons Web Page (There’s a lot of good stuff here) and get a good add / pop-up blocker.