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How can I restore Thunderbird settings and/or emails that were lost in the upgrade to version 128.2 (for Ubuntu)? Files for the previous version are still in the hidden .thunderbird folder on my hard disc, but the new version won't recognise them (even if I move them into the snap/thunderbird folder. I have an email backup, but version 128.2 doesn't seem to have a way to restore backed-up emails.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

HI! For the message "newer version of Thunderbird may have made changes to your profile", I was able to click on new profile & got all my email back (I think) but my folders under Local Folders are gone. Can I get them back?

The very informative page for this topic says that "You will not lose any personal data or customizations. Any previous profile data is saved and associated with the first Thunderbird installation that was opened after this change." Does that include Local Folders set up on the old version?

Thanks

Every day I get a pop up regarding a new update. ENOUGH IS ENOUGH .

HOW DO I STOP THIS PERMANENTLY AS I PREFER NOT TO GO BACK TO CHROME. IT SEEMS THAT YOU GET OFF BY SENDING OUT THESE UPDATE NOTICES, EVEN THOUGH I DO UP DATE JUST TO GET YOU OFF MY BACK!!

GET YOUR ACT TOGETHER

Hello, I've looked over many threads to try and find a solution to the problem. When I booted up the computer this morning I tried opening up Firefox, my daily driver, only to find that it won't open. I tried rebooting, I tried uninstalling Firefox and reinstalling, rebooting again, nothing works. I even went so far as to downloading a windows 10 reinstall program that runs of a USB. It's one that preserves your programs, but updates everything possible in windows. Now the computer is back up and Firefox comes up with the same error message.

What do I have to do to get Firefox working on my computer again????

Ever since the last two updates my saved cookies keep disappearing. It's a pain since I have to log in everywhere when it was automatic before.

I'm on an imac desktop computer with the latest firefox browser.

The latest update of Firefox for Android (130.0 (Build #2016041319)) removed the ability to swipe away the "Tab Closed Undo" bar that shows up when closing a tab.

If a user closes the last tab, a purple-ish bar appears at the bottom of the screen that reads "Tab Closed" on the left and "Undo" in a different font on the right. In previous versions of Firefox for Android a user could swipe away this bar to make it go away. In the current version that is no longer possible and I would really appreciate having that back.

(Honestly I would actually really appreciate never seeing the bar since I can access closed tabs via the History and I really dislike the bar.)

I was told by support rep Ed to resubmit this.

Firefox is broken. Submit buttons are not working, & recaptcha doesn't work on some sites. All is well with other browsers.

HELP!

The last few days my computer has a long time connecting to the internet I saw a notification from Mozilla that they updated some type of program that might effect the connections that it might take longer to connect well it does and by the time it connects it say to long to connect so no connections at all before they did this upgrade or what ever my computer always connected johnny on the spot now it doesn't so the upgrade just don't work I think I saw something like a AI thing any ideas or what I am about ready to go to another browser program it's just not working for me I have windows 11.

Hi,

I just updated my firefox browser. And had numerous tabs that were still open. Usually when I have update it I go to history and click on recently closed windows/tabs and everything comes back on.

But this time, there's nothing there! I'm missing all of the windows/tabs that were opened before. I look in my history tab and there's nothing there either from the time the firefox was updated.

Before Firefox had something called restore previous session. And that's not there either.

Can you please help me get my old tabs/windows opened again? Please

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

My original install crashed, and kept saying to close, and would not stop.... I tried uninstalling all of Firefox and when I install the new clean version, the messages continue and will not install the application. How do I completely remove Firefox and install a fresh copy?

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.