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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

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  • Igcine ukuphendulwa ngu lorontae

lorontae
lorontae
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%APPDATA%\Mozilla\Firefox\Crash Reports\submitted

%APPDATA%\Mozilla\Firefox\Crash Reports\submitted

Isisombululo esikhethiwe

Thank you for your response. Issues was resolved. Thank you very much

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

JoeB
JoeB
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You can try safe mode - to see if an addon or plugin is conflicting. If it doesn't help, the next fastest thing is uninstall Fx.

If it crashes & didn't before, easiest thing is to uninstall Fx completely from Control Panel, remove any remaining files, reboot.

Shut down everything - incl. AV / FW. Disconnect from web. Then reinstall.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

lorontae
lorontae Umnikazi wombuzo
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Isisombululo Esikhethiwe

Thank you for your response. Issues was resolved. Thank you very much