This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I run an add on I just downloaded?

  • 6 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Happy112

more options

I downloaded an Add On called Facebook Chat Downloader. But I am unfamiliar with Firefox. How do I run the Add On on the Chat thread I want to downoad? Where is the icon to click?

I assume I'm supposed to open the Facebook chat in Messenger, then click on the Add On, but I'm not sure. And I don't see an icon to click, and I don't know where the Add On downloaded to. Thanks!

I downloaded an Add On called Facebook Chat Downloader. But I am unfamiliar with Firefox. How do I run the Add On on the Chat thread I want to downoad? Where is the icon to click? I assume I'm supposed to open the Facebook chat in Messenger, then click on the Add On, but I'm not sure. And I don't see an icon to click, and I don't know where the Add On downloaded to. Thanks!

Isisombululo esikhethiwe

Have you taken a look at   https://addons.mozilla.org/en-US/faq   and scrolled down to the section : 'How do I install, manage, or remove an add-on  ?'

You mentioned that you don't see the icon : Would you take a look at the article   Customize Firefox controls, buttons and toolbars You could try the Restore Defaults button at the bottom of the panel to clear existing customizations and see whether that icon comes out of hiding.

If that doesn't fix it,   maybe you could try to contact the developers of that add-on   ?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (6)

more options

I assume that you're talking about the 'Facebook Chat Download' add-on   ? It has very bad reviews and has been marked as experimental by it's developers . Wouldn't you rather try to find another add-on   ?

https://addons.mozilla.org/en-US/firefox/

But answers as to how to install an add-on you will find here :

https://addons.mozilla.org/en-US/faq

more options

Yes! I would like to fine a better Add On to download Facebook chat threads. I found "Message/Chat Downloader" which runs as an Extension in Chrome, but the font that prints is too Small. I don't know how to change the font size. I don't think you can.

There is another one called Messages Saver for Facebook," but I cannot change the dates on it. I would still like to know how to run an Add On in Firefox.

more options

Add-ons for a browser like Google Chrome won't work in Firefox. You need extensions that are designed to work in the current Firefox release.

more options

Yes, I know that, obviously. The reason I mentioned the Chrome extension is because I already tried two different tools for downloading chat. That's why I wanted to try this one. I am asking how to run an Add On in Firefox. I do not see an icon after installing it.

If you know of a better Add On for downloading Facebook Chat threads, please let me know. Thanks.

more options

If you are satisfied with a screenshot then know that Firefox comes with a built-in feature to take full page a screenshot or via the Inspector you can also take a screenshot of a specific node via the right-click context menu in the left pane.

Otherwise you may be able to copy the text in the chat window to the clipboard and use the Scratchpad to save this text.

more options

Isisombululo Esikhethiwe

Have you taken a look at   https://addons.mozilla.org/en-US/faq   and scrolled down to the section : 'How do I install, manage, or remove an add-on  ?'

You mentioned that you don't see the icon : Would you take a look at the article   Customize Firefox controls, buttons and toolbars You could try the Restore Defaults button at the bottom of the panel to clear existing customizations and see whether that icon comes out of hiding.

If that doesn't fix it,   maybe you could try to contact the developers of that add-on   ?