This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

what is my current version of Thunderbird?

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Zenos

navigatorb17
navigatorb17
more options

I can't use my Gmail email any more. It may be my current version of Tbird is too low, but I can't find out what it is. I can't even find the help menu to go to the next step.

I can't use my Gmail email any more. It may be my current version of Tbird is too low, but I can't find out what it is. I can't even find the help menu to go to the next step.

Isisombululo esikhethiwe

Assuming you use Windows, press alt or F10 to make a menu appear. In that menu, go to View|Toolbars and select the Menu Bar.

Now you can go to Help|About to check your version, and if possible, prompt an update.

If your Thunderbird is too old, it may not offer an update. In which case, go to www.getthunderbird.com to download an up-to-date version.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Zenos
Zenos
more options

Isisombululo Esikhethiwe

Assuming you use Windows, press alt or F10 to make a menu appear. In that menu, go to View|Toolbars and select the Menu Bar.

Now you can go to Help|About to check your version, and if possible, prompt an update.

If your Thunderbird is too old, it may not offer an update. In which case, go to www.getthunderbird.com to download an up-to-date version.