This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Dual Boot W7/Linux Mint, can't save Master Password on Mint, using Profile on NTFS

more options

In the process of moving from W7 to Linux Mint, my Thunderbird Profile etc. is on a NTFS partition of my second (hard) drive. Win7 and Mint have partitions on my first (SSD) drive. On W7 Thunderbird runs fine, with Master Password in use. When I start Mint and mount the NTFS partition, Thunderbird starts fine - the ini file in .thunderbird points to the NTFS profile, the latest mails are there and can be read, but attempts to create a master password result in the message "Password Change failed - unable to change Master Password". I've tried renaming files such as key4.db and logins.json but no useful effect was to be seen.

In the process of moving from W7 to Linux Mint, my Thunderbird Profile etc. is on a NTFS partition of my second (hard) drive. Win7 and Mint have partitions on my first (SSD) drive. On W7 Thunderbird runs fine, with Master Password in use. When I start Mint and mount the NTFS partition, Thunderbird starts fine - the ini file in .thunderbird points to the NTFS profile, the latest mails are there and can be read, but attempts to create a master password result in the message "Password Change failed - unable to change Master Password". I've tried renaming files such as key4.db and logins.json but no useful effect was to be seen.

Isisombululo esikhethiwe

If you rename the pkcs11.txt file in the profile folder, while TB is closed, then restart the Mint TB, do you still get the error?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

If you rename the pkcs11.txt file in the profile folder, while TB is closed, then restart the Mint TB, do you still get the error?

more options

Thank you, this suggestion was totally helpful. T-Bird aked for my Master Pass Word at start up, reacted on Mint as on W7. Now I can log on Mint to read new mail! Cheers!