This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Problem with automatic sending emails

  • 2 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu hnanicek

hnanicek
hnanicek
more options

Hey, I have problem with automatic sending emails in Thunderbird. I created template (image 1) with just greeting (ahoj) for test. I set filter (image 2)...if someone send me email->it automatically send email with template. That works fine, but sended email from my account to someone isn't displaying correctly. It have problem with Czech language, generate string in the head of email (probably hash) and it doesn't show image in signature. (Image 3) Can you please help me? thanks

Hey, I have problem with automatic sending emails in Thunderbird. I created template (image 1) with just greeting (ahoj) for test. I set filter (image 2)...if someone send me email->it automatically send email with template. That works fine, but sended email from my account to someone isn't displaying correctly. It have problem with Czech language, generate string in the head of email (probably hash) and it doesn't show image in signature. (Image 3) Can you please help me? thanks
Ama-screenshot ananyekiwe

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

go to preferences and change in the "Sending options" button the option to send messages as plain text if possible. I think, looking at the images it is converting the HTML message to plain text on sending.

If that does not work, go back to the "send options" and change the drop down to send HTML only rather than plain text and HTML and try it again.

Could you send me a test using your setup to matt_au@gmx.com I would like to see the body of the email that arrives, so make me the recipient in your filter.

hnanicek
hnanicek Umnikazi wombuzo
more options

Hey, thank you for your help. I sent you a testing email. But your settings didn't work. Any of them...is there another problem, that we couldn't find?