This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After Thunderbird Update, it would not connect to one mailserver: imap.mailfence.com.

  • 4 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Larry Crites

more options

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After updating, it still refuses to connect. There is nothing wrong with Mailfence and I do not find anything wrong with the configuration settings in Thunderbird. I even tried to set up my Mailfence email account again but it failed because it could not connect. Ideas? Thank you.

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After updating, it still refuses to connect. There is nothing wrong with Mailfence and I do not find anything wrong with the configuration settings in Thunderbird. I even tried to set up my Mailfence email account again but it failed because it could not connect. Ideas? Thank you.

Okulungisiwe ngu Wayne Mery

Isisombululo esikhethiwe

Downloaded 115.12.2 from Thunderbird's site and installed it on top of my installation. No change. Downloaded 115.0 last year so I installed that on top of my installation. Problem solved. It updated to 115.10.0 and still worked. Then it updated to 115.12.2 and it still works. Guess something got broken when I launched it and it updated at the same time while it was still starting up.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

more options

I meant version 115.12.2.

Helpful?

more options

try turning off your antivirus email scanner.

Helpful?

more options

My antivirus doesn't scan my emails because it doesn't recognize Thunderbird. Thanks anyway.

Helpful?

more options

Isisombululo Esikhethiwe

Downloaded 115.12.2 from Thunderbird's site and installed it on top of my installation. No change. Downloaded 115.0 last year so I installed that on top of my installation. Problem solved. It updated to 115.10.0 and still worked. Then it updated to 115.12.2 and it still works. Guess something got broken when I launched it and it updated at the same time while it was still starting up.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.