This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I followed solution to fixing the problem of pogo games not working by re-installing Firefox 3.6.13 but I am still having the problem. Please help. thank you.

  • 5 uphendule
  • 27 zinale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu mg0758

more options

I tried fixing the problem of not being able to access the card site of pogo.com by following the 'How do I re-install Firefox 3.6.13. But alas the pogo game is still is not loading.

I tried fixing the problem of not being able to access the card site of pogo.com by following the 'How do I re-install Firefox 3.6.13. But alas the pogo game is still is not loading.

All Replies (5)

more options

Your user agent string shows you are still using Firefox 3.6.14

  1. Download the Firefox 3.6.13 setup file from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.13/win32/en-US/Firefox%20Setup%203.6.13.exe (This is the English US Windows version)
  2. Close Firefox (in the File menu select Exit)
  3. Run the "Firefox Setup 3.6.13.exe" file that you just downloaded to install 3.6.13
more options

ATTENTION ! Firefox 3.6.15 has been released. Download it here- (http://www.mozilla.com/en-US/products/download.html?product=firefox-3.6.15&os=win&lang=en-US)

more options

You can use Help > Check for Updates to trigger an update to Firefox 3.6.15.

more options

This is my solution, and it didn't come easily. After days of turning myself and my computer inside out, I remembered that AVG (antivirus) installed an update a few days ago and realized that's when my Pogo card games trouble started. So I went and disabled the AVG and checked the games. The games loaded! I went into the AVG settings and was able to revert to the previous version. Now I'll have to rethink AVG, but I can play Pogo games once again! Hope this helps.

more options

Oh, and I'm using Firefox 3.6.13. (I had tried Pogo through every browser made on Earth before I discovered the solution to my problem.)