Why is Firefox not able to open new tabs all of a sudden?
Recently, I've installed a Firefox update and now all of a sudden, I can't open a new tab using the "+" button on the side of an open window, nor in the "file/new tab" option, nor "ctrl+T" button combination. I can, however, open link in a new tab, but I can't open just a new tab - it has to be a link. How to I fix this? This was working before the update.
Isisombululo esikhethiwe
The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
All Replies (2)
Isisombululo Esikhethiwe
The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
Genius! Removing Ask.com helped alleviate the problem. Thank you.
Okulungisiwe ngu sichree23