This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Duplicate entries in Add-Ons list? (Firefox 17 on Windows 8)

  • 5 uphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu rolyoh

more options

I'm not sure why, but I seem to have duplicate entries in the Firefox Add-Ons list.

They are:

Intel Identity Protection Technology 2.1.42.0 Intel Identity Protection Technology 2.1.42.0 NVIDIA 3D Vision 7.17.13.529 NVIDIA 3D Vision 7.17.13.529


Software: FF Version 17.0.1 on Windows 8 (Windows Updates are current).

Hardware: Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.4 GHz with 1 GB NVIDIA GeForce GT 620 Graphics

I'm not sure why, but I seem to have duplicate entries in the Firefox Add-Ons list. They are: Intel Identity Protection Technology 2.1.42.0 Intel Identity Protection Technology 2.1.42.0 NVIDIA 3D Vision 7.17.13.529 NVIDIA 3D Vision 7.17.13.529 Software: FF Version 17.0.1 on Windows 8 (Windows Updates are current). Hardware: Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.4 GHz with 1 GB NVIDIA GeForce GT 620 Graphics

Okulungisiwe ngu rolyoh

All Replies (5)

more options

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

You can also try to delete the addons.sqlite file.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
more options

Thank you. I tried that and still have the same duplicate entries. Also, I have Flashblock and Noscript installed, but neither of them show up in the list. Can you suggest any other possible solution? Thanks.

more options

Here's what I'm seeing.

more options

You can see from the description that the plugin have different purposes, so although they have the same version number, they are different.

You can set the plugin.expose_full_path pref to true on the about:config page to see the full path of plugins on the about:plugins page.

It is best not to leave that pref set to true as it exposes that full path to web servers via the navigator.plugins object, so reset that pref to false after you are done with the about:plugins page.

You can also see that path in the pluginreg.dat file.

more options

I was having another issue where I could not see anything in the list of Extensions, although I knew there were many. I unlinked this device from sync and did a reset, then re-synced. Things seem to be working now.