This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I get MOV files to display and play?

  • 2 uphendule
  • 3 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu bobneuw

more options

I'm running FF 21.0 on a MacBook. The action in my Preferences > Applications is "Use QuickTime Plug-in 7.6.6 (in Firefox).

When I go to www.BluestoneMojo.com/videos.html and click on any of the video links, the MOV file does not display on the target page. Because the file doesn't display, I can't play the video. When I use either Chrome or Safari, the files display and play. So the problem seems to be with FF.

I'm running FF 21.0 on a MacBook. The action in my Preferences > Applications is "Use QuickTime Plug-in 7.6.6 (in Firefox). When I go to www.BluestoneMojo.com/videos.html and click on any of the video links, the MOV file does not display on the target page. Because the file doesn't display, I can't play the video. When I use either Chrome or Safari, the files display and play. So the problem seems to be with FF.

Okulungisiwe ngu bobneuw

All Replies (2)

more options

Your System Details List shows the QuickTime plugin.

Do you see an enabled QuickTime plugin on the about:plugins page with a video/quicktime content type?

See also:

more options

Thanks for your reply. Sorry to be so slow in responding. Yes, the QuickTime plugin shows up as enabled on the about:plugins page.