This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am unable to save images. Is there a way to fix this?

more options

I downloaded the Firefox mobile app on my HTC EVO LTE. When I long click an image and select "save image", the download never begins. I've checked all the applicable download folders just to make sure, but the image never saves.

I downloaded the Firefox mobile app on my HTC EVO LTE. When I long click an image and select "save image", the download never begins. I've checked all the applicable download folders just to make sure, but the image never saves.

All Replies (2)

more options

Could you check Firefox's Downloads list (from the menu) to see whether Firefox think it downloaded the image?

more options

Nothing is listed on the Firefox download menu either.